🚚 Shipping Policy

Thank you for visiting and shopping at shopluluinsider.com. The following terms and conditions constitute our Shipping Policy.

📦 Processing Time

All orders undergo verification, quality checks, and careful packaging prior to dispatch. Orders are typically processed within 1–3 business days after being placed.

During peak periods or promotional events, processing times may be slightly extended. If there is a significant delay, we will notify you via email as soon as possible.

✈️ Shipping Time

Shipping time refers to the timeframe from dispatch to delivery.

  • Standard Shipping: 6–12 business days

  • Expedited Shipping: 2–4 business days

Please note that delivery times are estimates and may vary depending on destination, customs clearance, and carrier conditions.

💰 Shipping Rates & Free Shipping Offers

We currently ship to Australia, Canada, the United States, and worldwide.

🚛 Standard Shipping

  • Orders $0.00 – $59.99 → $10.00

  • Orders $60.00 and aboveFREE Standard Shipping

⚡ Expedited Shipping

  • Orders $0.00 – $99.99 → $20.00

  • Orders $100.00 and aboveFREE Expedited Shipping

Shipping fees are calculated based on the order subtotal before taxes and discounts.

📧 Shipment Confirmation & Tracking

Once your order has shipped, you will receive a Shipment Confirmation Email containing your tracking number.

Tracking information typically becomes active within 24 hours of dispatch.

📦 Damaged or Lost Packages

Shop Lulu Insider is not responsible for products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier directly to initiate a claim.

Please retain all packaging materials and damaged items, as they may be required during the claims process.

📩 Need Assistance?

If you have any questions regarding shipping, feel free to contact us:

Email: ecom@shopluluinsider.com
Customer Care Hours: Monday – Friday, 9:00 AM – 5:00 PM (AEST)
Location: Sydney, Australia

We appreciate your support and thank you for shopping with Shop Lulu Insider.